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TERMS OF CANCELLATION:
The EU norms are valid for cancellations of hotel stays or travels in general. In case of a late arrival, earlier departure or a not at all begun stay, whitch is booked until 4 weeks before your arrival, we will charge you all the hotel arrangements. In case of a cancellation of the stay for health reasons or other reasons, we recommend the Diamant travel insurance (Elvia Insurance), so there are no charged costs for you.
Please ask for the documents on your reservation.
CANCELLATION INSURANCE
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by ELVIA Reiseversicherung's travel insurance.
INFORMATIONS FOR INSURANCES
For every further question we are at your disposal.
Cancellation Policy: We suggest to our guests to make a travel insurance you find all the details and forms on our web site. If you should not have any insurance we will charge as follows:
Cancellation within 30 days prior to your arrival 0%
from 29 to 15 days prior to your arrival 30%
from 14 to 6 days prior to your arrival 50%
from 5 days till the day of arrival, no show or early departure 100%
BANK ACCOUNT: SÜDTIROLER SPARKASSE FILIALE ST. ULRICH
BBAN : A 06045 58680 000000563000
IBAN : IT20 A060 4558 6800 0000 0563 000
BIC : CRBZIT2B060
WE DO NOT ACCEPT CREDIT CARDS.
FOR THE FINAL PAYMENT: CASH OR CHEQUE
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